KakiJudi Privacy Policy –
Malaysian User Data Protection

1 Introduction

KakiJudi ("we", "Platform") understands that privacy matters deeply to every user. We do not take this responsibility lightly. This Privacy Policy is crafted to give you a clear and transparent understanding of how your personal data is managed on our platform.

By using the KakiJudi platform — whether via the website or mobile access — you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for more information about the options available to you.

We also comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of personal data handling. This means you can trust that your rights as a data subject are fully protected under Malaysian law.

2 How We Collect Data

KakiJudi collects your personal data through the following methods:

• Account Registration: Information you provide when opening a new account, including name, email, phone number, and KYC verification details.
• Platform Usage: Data automatically generated while you use the platform, including game records, betting activity, and account activity.
• Financial Transactions: Information required to process deposits and withdrawals, including bank account details and payment methods used.
• Support Communication: Information you share when interacting with our customer support team via live chat or email.
• Automatic Technical Data: IP address, browser type, operating system, and device data are collected automatically for security and performance analysis purposes.

3 Data Usage Purposes

The personal data we collect is used solely for the following purposes:

• Process account registration and conduct KYC checks as required by law.
• Verify your identity and ensure account security against unauthorised access.
• Process deposits, withdrawals, and all financial transactions securely and accurately.
• Provide effective customer support and resolve any disputes.
• Send important account-related information, promotions, and platform updates (with your consent).
• Detect and prevent fraud, money laundering, and other illegal activities.
• Comply with legal obligations and regulations applicable in Malaysia.
• Improve service quality and user experience through aggregate data analysis.

We do not use your data for purposes not stated here without first obtaining additional consent from you.

4 Data Sharing With Third Parties

KakiJudi does not sell or rent your personal data to any party. However, we may share data with the following parties under limited and controlled circumstances:

• Payment Service Providers: Information required to process your financial transactions is shared securely with approved payment processors.
• KYC Verification Providers: Identity data is shared with recognised third-party verification platforms for the purpose of conducting legally required checks.
• Game Providers: Minimal game session information shared with game providers for technical purposes and game dispute resolution.
• Authorities & Regulatory Bodies: We will disclose data when required by law or a valid court order in Malaysia.

All third parties we work with are required to meet data security standards equal to or higher than kakijudi's own.

5 Data Security

We invest seriously in security infrastructure to ensure your personal data is always protected. The security measures we implement include:

• 256-bit SSL encryption for all communications between your device and our servers.
• Passwords are stored using a one-way hashing algorithm that cannot be reversed.
• Round-the-clock security system monitoring with automated intrusion detection.
• Strict internal access controls — only staff who genuinely require data access are permitted.
• Regular security audits by independent parties to identify and address any vulnerabilities.
• A comprehensive incident response plan in the event of any security breach.

6 Cookies & Tracking Technology

The kakijudi platform uses cookies and similar technologies to enhance your experience. Here are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining login sessions and saving security preferences. These cookies cannot be disabled.
• Performance Cookies: Gather information on how users use the platform to help us identify areas for improvement.
• Functional Cookies: Save your preferences such as display language and platform settings to streamline your experience on future visits.
• Analytics Cookies: Help us understand platform usage patterns in aggregate (without identifying individuals) for continuous improvement purposes.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some platform features.

7 Your Rights

As a kakijudi user and data subject under Malaysia's PDPA, you have the following rights, which we fully respect:

• Right of Access: You have the right to know what personal data we hold about you and to obtain a copy of it.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Withdraw Consent: You may withdraw any consent previously given at any time, without affecting the validity of prior processing.

To exercise any of these rights, please contact our customer support team. We will process your request within the timeframe stipulated under the PDPA.

8 Data Retention & Deletion

KakiJudi retains your personal data only for as long as necessary for the stated purposes or as required by law. General retention periods are as follows:

• Active account data is retained for as long as your account remains active and operational.
• Financial transaction records are retained for a minimum of 7 years to meet Malaysia's financial compliance requirements.
• Customer support communication logs are retained for 2 years after an issue is resolved.
• Once an account is closed, personal data that is no longer needed will be deleted or anonymized within 90 days.

However, we may need to retain data for a longer period where there is a legal, regulatory, or ongoing dispute resolution requirement.

9 Changes to Privacy Policy

KakiJudi reserves the right to update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or platform improvements. Any material changes will be communicated to you via:

• Prominent in-platform notifications at least 14 days before changes take effect.
• Email sent to the address registered in your account for significant changes.
• Updates to the "Last Updated" date at the top of this document.

Continued use of the platform after changes take effect will be considered your acceptance of the amended policy. If you do not agree with the changes, please contact us or close your account before the effective date.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.

KakiJudi's dedicated customer support team is available to assist you 24 hours a day, 7 days a week via the live chat channel available in the platform. We are committed to responding to every privacy-related query seriously and in a timely manner.

If you believe your privacy rights have been violated and are not satisfied with our response, you have the right to file a complaint with Malaysia's Department of Personal Data Protection (JPDP).